Privacy Policy

This policy explains what information FlexiPay Rules processes, why it is used, and how merchants can contact us about privacy and data handling.

WorkflowsDeposits, installments, terms

CollectionShopify invoice and portal flows

CoverageSetup, compliance, support, updates

Policy snapshot

Effective date

April 30, 2026. This page is reviewed whenever material changes are made to data handling, billing flows, or support operations.

Service scope

FlexiPay Rules operates as a Shopify app for deposits, installments, invoice collection, customer terms capture, and merchant support workflows.

Primary contact route

Merchants can contact the developer through the embedded Support page or the public support page listed in this documentation set.

Overview

FlexiPay Rules is a Shopify app that helps merchants manage deposits, split payments, Shopify invoice collection, storefront terms, customer portals, and merchant support workflows.

What we process

Merchant account and store details needed to run the app inside Shopify.
Product, rule, payment plan, and invoice-related data created through the app.
Customer contact details such as name, email, and order context when a payment plan or support request requires them.
Accepted terms snapshots, support messages, and basic device or request metadata used for security and audit logs.

What we do not handle

FlexiPay Rules does not store customer card details.
Payments are collected through Shopify checkout or Shopify draft order invoice flows.
The app is designed to keep payment collection inside Shopify wherever possible.

How information is used

To authenticate merchants and load the app inside Shopify admin.
To create and manage payment rules, payment plans, reminders, and customer-facing schedule details.
To generate Shopify invoice workflows and customer portal records tied to payment plans.
To store accepted terms and plan snapshots so merchants have an audit trail for orders created through the app.
To answer merchant support tickets, maintain service quality, and investigate incidents or bugs.

Sharing and subprocessors

Shopify APIs are used to retrieve store data and create Shopify-native billing or invoice flows.
Infrastructure providers, database systems, and transactional email providers may process data only as needed to operate the service.
We do not sell merchant or customer personal data.
We may disclose information if required by law or to protect the security, integrity, or rights of the app, merchants, or customers.

Security, retention, and control

Security

Data is transmitted over HTTPS.
Access to operational systems is limited to authorized team members.
Audit trails and support records are used to investigate operational issues.

Retention

Payment plan, invoice, and terms records are retained while needed to support merchant operations and compliance needs.
Support records may be retained to maintain service history and diagnose future issues.
Data that is no longer needed is deleted or anonymized according to operational retention practices.

Merchant rights

Merchants can contact us to request privacy information or operational help.
Shopify privacy webhooks are supported for the required customer data redaction and access workflows.
Merchants can uninstall the app at any time through Shopify.

Contact

For privacy questions about FlexiPay Rules, contact the developer through the in-app Support section or the public support page on this site. Policy updates will be reflected on this page and in the changelog when material changes are made.